atmx Powers Regional Australia Bank’s ATM Fleet Upgrade

We are thrilled to share that atmx has successfully completed the installation of new ATMs for our valued partner, Regional Australia Bank (RAB), further enhancing access to cash across regional communities.

Aiming to enhance its self-service banking experience and optimise service delivery, RAB has partnered with atmx to roll out the latest ATM technology. The new fleet includes the advanced Diebold Nixdorf DN Series ATMs, known for their reliability and innovative features. These new devices deliver fast, intuitive, and secure transactions including cash withdrawals & deposits, balance enquiries, PIN changes and e-receipts. The user-friendly interface and multi-language support reflect a strong focus on accessibility and inclusiveness.

As part of its comprehensive managed services model, atmx provides end-to-end ATM solutions tailored to the needs of each customer. This includes the supply and support of white-labelled ATMs, hardware installation, complete line maintenance, real-time monitoring, cash management, replenishment, and funding, allowing RAB to optimise availability while rapidly introducing new features and enhancing the overall customer experience.

atmx General Manager Con Tsiknis said: “We are delighted to have partnered with RAB to introduce the latest ATM technology across their branch network. This upgrade comes at a time when many financial institutions are facing the challenge of maintaining cash services whilst pushing forward with their digital strategies. Whilst Covid has accelerated the shift towards digital banking, cash continues to be a critical payment method for many customers, particularly in regional Australia and we are pleased to be supporting RAB and its customers.”

As a customer-owned bank, Regional Australia Bank offers quality, competitively priced products supported by face-to-face service and innovative digital experiences. The Bank actively reinvests in local communities, supporting what matters most to its members. With over 50 years of history and a strong regional presence, Regional Australia Bank supports everyday Australians and businesses to thrive, whether through personalised in-branch service or convenient digital banking.

“At Regional Australia Bank, we know that access to cash remains essential for many of our members, especially in regional communities where alternatives can be limited. This upgrade means our members can enjoy faster, more reliable and more secure access to their money – anytime they need it. Partnering with atmx allows us to balance innovation with the practical needs of our customers, ensuring we deliver both convenience and confidence in every transaction.” – Chris Stace, Chief Product Officer.